SHIPPING

Thank you for visiting Deftwra LLC. We are committed to providing you with high-quality ski apparel and accessories. Below is detailed information about our shipping policy.

1. Shipping Methods
We partner with several reputable shipping companies to provide you with fast and secure delivery. Currently available shipping companies include:
FedEx
USPS
UPS
2. Domestic Shipping
Processing Time: All orders are typically processed within 1-3 business days after confirmation.
Shipping Time: Depending on your chosen shipping method, delivery time is generally:
Standard Shipping: 3-7 business days
Express Shipping: 1-3 business days
3. International Shipping
We do not offer international shipping.

4. Shipping Costs
Shipping costs are calculated based on:
Total weight of the order
Destination
Selected shipping method
Shipping costs will be automatically calculated and displayed in your order total at checkout.

5. Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can track your package through our order tracking page or by visiting the shipping company's website directly.

6. Shipping Issues
If you encounter any problems during shipping, such as a lost package or delays, please contact our customer service team immediately. We will be happy to assist you.

7. Address Information
Please ensure that the shipping address you provide is accurate when placing your order to avoid incorrect delivery. We cannot be held responsible for delays or returns caused by incorrect addresses.

8. Important Notes
During peak seasons such as holidays, order processing and delivery times may be delayed. We will notify you of the situation promptly.

If your chosen delivery method is unavailable in remote areas, customer service will contact you to provide alternatives.

Thank you for choosing Deftwra LLC! We look forward to helping you achieve your amazing skiing journey!